Dispatcher
Bronx
Dispatcher
Full Time • Bronx
Benefits:
- Competitive salary
- Employee discounts
- Paid time off
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive inbound emergency and non-emergency calls
- Collect and document information from callers
- Prioritize calls according to the level of urgency
- Transmit information to the appropriate person or department
- Direct response units to appropriate location
- Monitor status of the response team
Qualifications
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Understanding of best practices and procedures for emergency response situations
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
Compensation: $17.00 - $20.00 per hour
About Us
With over twenty years of experience in the telecommunications field, we are committed to putting the client first to ensure a long-lasting impression through providing the best customer experience possible. From the simplest to the most complex installation, our team keep attuned to our client and technology requirements. We pride ourselves on creating innovative solutions using state of the art technology to deliver extraordinary results for our clients. Working out of many locations in New York such as Brooklyn, Queens, New York City, Bronx, Staten Island and Mount Vernon, Capital Contracting Solutions focuses on assisting customers with the answers to their telecom needs.
Our Passion
We love what we do and it shows. There is no challenge too big or too small, and we dedicate our utmost energy to every project we take on.
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